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Error: setup previously failed while performing the action “Uninstall”. You can’t resume setup by performing the action “Install”.

Had this error this morning when trying to install the Management Tools for Exchange 2010 SP3:

Error: setup previously failed while performing the action “Uninstall”. You can’t resume setup by performing the action “Install”.

It seems that the Exchange 2010 SP2 Management Tools hadn’t uninstalled correctly.  See Below for my solution.

Open the registry editor and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ and delete the entire ExchangeServer subkey.

Then navigate to C:\Program Files\Microsoft and delete the entire Exchange Server directory.

Now if you try the Management Tools installer again it should install without issue.

 

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Can you improve on any of the tips I’ve discussed here? If you can let me know in the comments.

Jason Edwards