Are your Act icons missing in Outlook 2003?
Outlook may have disabled the features. Do the following to determine if Outlook has disabled the options:
- Launch Outlook
- Click the Help menu, and then click About Microsoft Outlook.
- In the lower right corner of the window, click Disabled Items.
- You will see at least one item listed in the Disabled Items window. Look for a file path that ends with either ACT7EXT.DLL orACT7AB32.DLL (capitalization may differ). This path will vary depending on your operating system. (Looking at the end of the path is the easiest method for locating the ACT! add-in components.)
- If you see either of the two items mentioned in step 4, enable them.
- Close Outlook and ACT!
- Restart Outlook.